Audience: Emergency room wait times are relatable to a broad audience, our target. We did geotarget the online efforts to the Greater Akron Area and Northeast Ohio footprint. Using a mix of contextual and behavioral targeting the message was targeted at specific websites, types of sites or sections of sites that are relevant to Akron General. Goals: Emergency room wait times are a primary consumer concern when they need an emergency room. In a real emergency patients should call 911, but for other times when an emergency room is needed we wanted to: • Provide the consumer with the information they need to make an informed decision utilizing where they search for information • Position Akron General with health-related content and within community relevant media • Establish a broad reach • Build awareness of all locations • Improve the emergency room experience • Break through the market clutter
Contributors:
| Sr. Art Director: | Mark Collins | 
| Writer: | Kim Bruns | 
| Web Developer: | Jason Holm | 
| Project Manager: | John Hochberg | 
| Director/Interactive: | Larry Yoder | 
| Executive Creative Director: | Nick Betro | 
| Account Manager: | Christina Cyrus | 
HITCHCOCK FLEMING & ASSOCIATES
Location: USA